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does Google have the chops to sell its new products?
Is Google’s geek-culture the reason why their recent product offerings haven’t taken off? Sometimes a hit debut can be a curse in disguise. Google’s business model is to pump money out of the ground....
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call me crazy: can we do a wiki web application?
While attending the Open Source conference, I picked up the classic gem, The Cathedral & the Bazaar. I know, I know, it’s one of those things that should be required reading and a 30% discount from...
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salaried engineers are strangling the internet
Imagine that you are building your dream home. You meet with an architect, layout your requirements, and after a series of meetings, agree on something you like. Now you hire a contractor who hires...
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it ain’t all that – Facebook might have started a firestorm
It seems that across the web, a new anti-Facebook sentiment has been growing among journalists and bloggers. Not because of what Facebook has done, but because they haven’t done enough. Even with an...
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Gratis versus Libre in social networks
Yesterday I posted an article declaring that both Facebook and Google had still missed the point with social networks. It is not the social network itself that has of value, it’s the utility of it....
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Understanding and Exploring Customer Engagement
I created a new presentation for the Adobe Worldwide Sales & Marketing conference. I initially was slated to present my Web 2.0 deck again, but I wanted to create something entirely new when I...
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